(4.5 / 5)1225+ Ratings

Chinese Laundry Reviews

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Overall Rating

4.5
2 Reviews
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About Chinese Laundry

ChineseLaundry.com is an online store that offers a wide range of women's fashion shoes. Their product line includes boots, booties, heels, sandals, wedges, and flats. The styles they offer are described as fun, modern, feminine, and free. They also have a collection of handbags. The website provides free shipping on orders over $49. They also offer a variety of services such as gift cards, a size chart, and options for returns and exchanges. Their products are designed to provide style and quality, with a diverse range of options to find the perfect fit. They also have a section for their best sellers and new arrivals. The website represents several brands including Chinese Laundry, Dirty Laundry, CL By Laundry, and 42 Gold.

Chinese Laundry Pros & Cons

Pros of chineselaundry.com:

  • Variety of Products: Offers a wide range of fashionable heels, sandals, wedges, and sneakers.
  • Discounts and Coupons: Provides various discount codes and coupons, allowing customers to save an average of $122.50.
  • Free Shipping: Offers free shipping on orders over $75.
  • Multiple Brands: Part of a larger company with brands like 42 Gold, CL by Laundry, and Dirty Laundry.

Cons of chineselaundry.com:

  • Customer Service Issues: Several customers have reported difficulties in reaching customer service and resolving issues.
  • Order Fulfillment Delays: There have been instances of delayed order fulfillment, leading to missed special occasions.
  • Product Quality Variability: Some customers have experienced discomfort and poor fit with certain products, such as the Lavelle shoe.
  • Return Policy Limitations: Has a 30-day return policy with a restocking fee, which may be inconvenient for some customers.

Chinese Laundry Coupon & Discount Codes

25% Off Two w/ code 25OFFTWO

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Take An Additional 30% OFF Kristin Cavallari Styles with code KRISTIN30 at Chinese Laundry. Offer valid 4/28 - 5/4

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Chinese Laundry Customer Reviews (2)

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Rocco Giordano
Rocco Giordano
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Feb 12, 2023
Diana Lemann
Diana Lemann
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Feb 8, 2023

Chinese Laundry Customer’s Q&A

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Chinese Laundry Features and Benefits

Key Features and Benefits of Chinese Laundry:

  1. Quality and Trend: Chinese Laundry is known for its high-quality, trendsetting shoes that address market demands while maintaining a focus on quality.
  2. Brand Diversity: The brand offers four labels:
    • Chinese Laundry: Known for its elegant, special occasion shoes.
    • Dirty Laundry: A funkier, more playful line that spans demographics and includes unique designs like crochet packages.
    • C by Laundry: A segment that allows for targeted marketing based on size and sales history.
  3. Customer Experience: The brand emphasizes the importance of showcasing shoes on feet to enhance the shopping experience and aligns its offerings with customer desires.
  4. Rewards Program: Chinese Laundry offers a rewards program with tiered levels, providing early access, gifts, and additional points and benefits as members level up.
  5. Flexibility in Order Placement: The brand allows for flexible order placement, enabling customers to spread their orders over time as footwear is delivered at different times throughout the year.

Summary: Chinese Laundry is a brand that combines quality, trend, and customer satisfaction, offering diverse lines and a rewarding experience for its customers.

Chinese Laundry Pricing

Chinese Laundry does not provide specific pricing information on their website. However, they offer a variety of women's fashion shoes, including boots, booties, heels, sandals, wedges, and flats, with a delivery time of 6–7 days. For detailed pricing, it is recommended to contact their customer service or visit a physical store if available.

Chinese Laundry FAQs

FAQ

Chinese Laundry Alternatives

Based on the available information, Chinese Laundry's top competitors include:

  1. Jeffrey Campbell
  2. Metrocharm
  3. Matisse Footwear
  4. Heels.com
  5. Nine West
  6. Aldo Shoes
  7. Smoakland
  8. Fountain Software
  9. Professional Interpreter Exchange
  10. Bearpaw

These competitors are listed in various sources, including Owler and Growjo.

FAQ

About chineselaundry.com Prices and Cost?

Chinese Laundry is a shoe retailer that offers a wide variety of fashionable heels, sandals, wedges, and sneakers. They are part of a larger company, which is home to several other brands such as 42 Gold and CL by Laundry. The prices on their website, chineselaundry.com, vary depending on the product. For instance, the Cindy Casual Clog is priced at $99.95. They offer an alternative payment option of 4 interest-free installments of $24.98. They also provide free shipping on orders $75 or more. Please note that prices may vary and it's best to check the website for the most accurate and up-to-date information.

FAQ

What are the other brands under Chinese Laundry?

Chinese Laundry is part of a larger company that houses several other brands. These include 42 Gold, CL by Laundry, and Dirty Laundry. Each of these brands has its unique style and caters to different customer bases. For instance, CL by Laundry was launched to cater to a slightly more mature customer base, while Dirty Laundry is known for its younger, edgier styles. 42 Gold is their luxury-footwear brand.

FAQ

About chineselaundry.com Popular Products and Services?

ChineseLaundry.com is a popular online store that specializes in women's fashion shoes. They offer a wide range of products including boots, booties, heels, sandals, wedges, and flats. Some of their popular products include the Mango Retro Slingback Pump, Tacoma Crochet Sandal, Rhyme Time Dress Slingback, Theena Platform Sandal, and Surfs Up Sandal. In addition to shoes, they also offer handbags. Their styles are described as fun, modern, feminine, and free. They also offer free shipping on orders over $49. Their collections include new arrivals, most coveted items, and best sellers. They also have a sale section for discounted items. Chinese Laundry also has several brands under its umbrella including Dirty Laundry, CL By Laundry, 42 Gold, and others. They also offer customer services like gift cards, size chart, returns & exchanges, and shipping.

FAQ

chineselaundry.com Return Policy?

Chinese Laundry has a return policy that offers a 30-day window for customers to send back their orders. If the deadline is missed, a restocking fee will be charged. As for the shipping policy, they offer free shipping on orders that total $75 or more. Anything below this amount is charged a flat fee of $15. In terms of wait times, it typically takes 3–5 business days for packages to deliver. Please note that customers are responsible for return shipping costs.

FAQ

How do I return an item to Chinese Laundry?

If you are unhappy with your purchase from Chinese Laundry, your unworn items may be returned within 30 days of the date printed on the receipt. Please note that returns are subject to a restocking fee. It's important to check the specific return policy on the Chinese Laundry website or contact their customer service for detailed instructions.

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